Job Description: Business Analyst The Role As a Senior Business Analyst, you will join a team of passionate Health & Welfare professionals committed to crafting business requirements that are crucial to our ability to serve as a directed record keeper for our plan sponsors. You will serve as requirements expert and are responsible for providing all business analysis support in an Agile environment for client advised projects to ensure that the systems are functioning according to the detailed business requirements. Your interactions with the team will model Fidelity leadership principles to sustain an agile innovative culture and build a positive environment for your squad. The Expertise and Skills you Bring Education BS or BA Required Experience: 5 – 7 years of Business Analysis experience required At least 5 years of direct experience with Health & Welfare Annual Enrollment 5 – 7 of experience in Health & Welfare benefits outsourcing with exposure to flexible benefits, benefits outsourcing record keeping system configuration and implementation The ability to critically analyze complex business requirements/product issues Proven understanding of Fidelity’s end to end business process life cycle, data process flows, and plan level provisions is desired Proficient understanding of core product mechanics, record keeping systems and regulatory environment Critical thinking skills and initiative; ability to think across Agile Squads and product categories Ability to function at a high level in an exciting Agile work environment Strong technical skills and an ability to apply them in an analytical process Strong organizational skills to define and meet deadlines within an Agile squad structure Advanced skills in MS Word, MS Excel, and MS Access Partner with the Scrum Leader/Squad Leader to understand the goals and the work for each sprint Define and analyze complex client requirement changes for Annual Enrollment and Ongoing Projects Perform complex data analysis and reporting for effective client decisions Proactively Identify problems with business requirements and recommend modifications to the functional solution which may impact the system design Assist with defining test scenarios for Systems Acceptance Testing and support Business Acceptance testing activities Perform root cause analysis when issues arise before and after code migrations Assist with training, mentoring and coaching new associates. Committed to Agile values, pillars, and priorities to fortify your Agile squad COVID Work Policy Safety is our top priority. Once we can be together in person with fewer safety measures, this role will follow our dynamic working approach. You’ll be spending some of your time onsite depending on the nature and needs of your role. Dynamic Working – Post Pandemic Our aim is to combine the best of working offsite with coming together in person. For most teams this means a consistent balance of working from home and office that supports the needs of your role, experience level, and working style. Your success and growth is important to us, so you’ll want to enjoy the benefits of coming together in person – face to face learning and training, quality time with your manager and teammates, building your career network, making friends, and taking full advantage of cultural and social experiences Fidelity provides for you. Certifications: Category: Business Analysis Fidelity’s working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks). At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation please contact the following: For roles based in the US: Contact the HR Leave of Absence/Accommodation Team by sending an email to accommodations@fmr.com, or by calling 800-835-5099, prompt 2, option 2 For roles based in Ireland: Contact AccommodationsIreland@fmr.com For roles based in Germany: Contact Accommodationsgermany@fmr.com Fidelity Privacy Policy